You can request a return within 7 days of receiving your order.
To be eligible for a return:
The item must be unused, unwashed, and in the same condition that you received it.
It must be in the original packaging.
A proof of purchase or order number is required.
Note: Certain items like sale products, personal care items, or customized goods are non-returnable.
Contact us at [your email/contact number] to request a return.
Our team will confirm your eligibility and provide return instructions.
Send the product back using any reliable courier service.
Once we receive and inspect the item, we’ll notify you of the status of your refund or replacement.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Once your return is approved, we’ll process your refund within 5–7 business days.
Refunds will be issued through your original payment method or as store credit, based on your preference.
For Cash on Delivery orders, the refund will be sent via bank transfer or Easypaisa/JazzCash.
We replace items only if they are defective, damaged, or incorrect.
If you need to exchange it for the same item, contact us at [your email/contact number].
If you received a damaged or incorrect item, please contact us within 48 hours of delivery with pictures of the product and packaging.
For return or refund queries, reach out to us:
📧 [Your Email Address]
📞 [Your Contact Number]